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AI Agents – Intelligent Document Processing AI Agent Network
Transforming document-heavy operations through autonomous multi-agent systems. A success story from the banking industry.
AI Agents – Intelligent Document Processing AI Agent Network
Client/Department
A leading global bank faced major inefficiencies in handling over 50,000 documents daily — including loan files, KYC verifications, trade finance records, and compliance paperwork. The legacy manual process led to long turnaround times, frequent errors, and high training demands. Each document type required specialized expertise, driving up costs and making the process increasingly complex to scale.
Problem
Manual review processes could not keep up with growing document volumes, resulting in:
- Delayed processing of critical documents (loan, trade, KYC)
- High error rates due to human fatigue and complexity
- Compliance risk from incomplete audit trails
- Costly training cycles due to frequent staff turnover
Solutions
Unison deployed a network of intelligent AI agents to automate end-to-end document workflows:
- Developed agents for classification, data extraction, and validation
- Implemented orchestration logic to manage multi-agent task execution
- Introduced learning feedback loops to continuously improve accuracy
- Integrated seamlessly with existing systems for real-time data routing and monitoring
Technology Stack
We implemented a mix of AI, automation, and orchestration tools to enable scalable deployment.
Computer Vision APIs
Natural Language Processing
Apache Camel
Robotic Process Automation
Azure Form Recognizer
Tesseract OCR
Achievements
Major improvements in efficiency, compliance, and cost.